Paul Manuel Aviles Baker

Senior Director of Research and Strategic Innovation, Center for Advanced Communications Policy

Member Of:
  • Center for Advanced Communications Policy
  • School of Public Policy
Email Address:


Paul M.A. Baker, Ph.D., is the Senior Director, Research and Strategic Innovation at the Center for Advanced Communications Policy (CACP), and Interim Chief Operating Officer, Center for the Development and Application of Internet of Things Technologies (CDAIT). He is also a Principal Research Scientist with the School of Public Policy. Previously he was the Associate Director of the Center for 21st Century Universities (C21U). Aside from exploring the diffusion innovation and policy in IoT, recent research projects include innovation driven workforce development, mapping the role of intermediaries in innovation networks, usability of voting technologies, implementation of accessible technologies. His work in policy studies include barriers to the adoption of wireless technologies by people with disabilities, teleworking and people with disabilities; social media innovation, online collaboration and virtual communities. He is also involved in international policy research and collaborative policy networks, especially as it relates to issues of technology and usability policy, workforce development and innovation diffusion.

Baker holds a Ph.D. in Public Policy from George Mason University, a Master’s degree in Theological Studies from Emory University, M.P. in Urban Planning from the University of Virginia, and an M.A. in International Commerce and Policy from George Mason University. He has served on a variety of national boards and panels, and as a grant proposal reviewer for U.S. Department of Education, the Academy of Finland, the Israel Science Foundation, and the NTIA, US Department of Commerce. He serves also on editorial boards and as a reviewer for 15 journals. His co-edited (with Jarice Hanson and Jeremy Hunsinger) volume, “The Unconnected: Social Justice, Participation, and Engagement in the Information Society” was published in 2013. 

  • Ph.D., George Mason University, Public Policy
  • M.T.S., Emory University, Theological Studies
  • M.A., George Mason University, International Commerce and Policy
  • M.P., University of Virginia, Urban Planning
  • B.S., University of Wisconsin, Zoology
Areas of
  • Accessibility
  • Community
  • Disability Policy
  • Information And Communications Technology Policy
  • Social Media
  • Usability
  • Virtual Collaboration
  • Virtual Community
  • Workforce Development


Research Fields:
  • Information and Communications Technology Policy
  • S&E Organizations, Education, Careers and Workforce
  • Science, Technology, and Innovation Policy
  • Europe
  • Latin America and Caribbean
  • North America
  • South America
  • United States
  • Autism
  • Communication
  • Community engagement
  • Diffusion of Technology
  • Digital and Mixed Media
  • Education Policy
  • Emerging Technologies - Innovation
  • Governance
  • Higher Education: Teaching and Learning
  • Innovation
  • International Collaboration and Partnership Development
  • Perspectives on technology
  • Religion and Politics
  • Technology
  • Technology Management and Policy

Recent Publications

Journal Articles

  • Exploring the Smart Future of Participation: Community, Inclusivity, and People With Disabilities
    In: International Journal of E-Planning Research [Peer Reviewed]
    Date: 2021

    COVID-19 is having an enormous impact on civic life, including public services, governance, and the well-being of citizens. The pace and scope of technology as a force for problem solving, connecting people, sharing information, and organizing civic life has increased in the wake of COVID-19. This article critically reviews how technology use influences the civic engagement potential of the smart city, in particular for people with disabilities. The article aims to articulate new challenges to virtual participation in civic life in terms of accessibility, usability, and equity. Next, the article proposes a framework for a smart participation future involving smarter communities that utilize universal design, blended bottom-up, and virtual community of practice (VCoP) approaches to planning and connecting citizens with disabilities to smart cities. Policy and ethical implications of the proposed smart participation future are considered.

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  • Gig economy and sharing economy to rebuild and enhance labor
    In: China Soft Science [Peer Reviewed]
    Date: March 2020

    This article integrates the international and domestic typical research literature of the "gig economy" (Gig economy), focuses on the potential of the "Gig economy" in the knowledge industry era to transform and improve the quality of "labor", and proposes that the knowledge industry era endows the "Gig economy" and The "sharing economy" supports each other and provides opportunities for development. In particular, it gives laborers a more forward-looking development opportunity in addition to traditional forms of industrial practice. It gives a more appropriate conceptual connotation and The relevant development mechanism emphasizes the unique role of "Gig Economy" in recreating the ingenuity value of labor by sharing the direction of economic specialization in this context, thereby enhancing the unique role of labor quality. The sharing economy and its digital software platform as a supporting platform also require the needs of high-quality and highly diversified labor to create and promote their own differentiated development. This development relationship may also be the development of China's new industrial economy and its corresponding Policy and strategy to provide inspiration.

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  • Digital Tech for Inclusive Aging: Usability, Design and Policy
    In: Journal on Technology and Persons with Disabilities [Peer Reviewed]
    Date: 2020

    As we age, many of an individual's abilities (e.g. cognition, perception, mobility) begin to change in ways which can result in functional limitations. Although capabilities vary across the population, change also varies within the lifespan of individuals. An array of technologically based supports (e.g. traditional eyeglasses, a walker, hearing aids) have been developed to mitigate the challenges that result from such age-related changes, and ideally, enhance quality of life. Administrators in a key setting, assisted living centers and nursing homes, are constantly presented with options to adopt new technologies for use by residents and staff that could cost-effectively increase independence. However, lack of awareness, as well as public policies to encourage technology awareness and training not only affects older individuals directly, but, extends to the resources available to senior living facilities. When the end user is not included in the design and development process, suboptimal outcomes are inevitable due to a disconnect between the product, the user, and the context of use. We present an inclusive development /adoption approach based in four core areas: the engagement of stakeholders, improved design standards, integrated policy streams, and updated privacy policies.

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  • Designing wearable technologies for users with disabilities: Accessibility, usability, and connectivity factors
    In: Journal of Rehabilitation and Assistive Technologies Engineering [Peer Reviewed]
    Date: August 2019

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